a caring, holistic,

approach to pain

Instructions on how to use Coviu telehealth portal: 


You will be sent an invitation via email with the date and time of your appointment, contained in this email is a link which you can use to enter your appointment. (Please check your junk mail if you cannot see any emails titled invitations@coviu.com)


  1. There are two options to access the appointment - you can either click the red “join this call” button or you can copy and paste the link into your browser for the Coviu page to display. 

  2. Your computer or phone will ask you to allow camera and microphone access for the appointment to proceed. 

  3. You will then be taken through to the queue for the health practitioner’s virtual room. 

  4. When the practitioner is ready, they will connect the call and you will be able to see and hear them.

  5. If you encounter any issues in connecting to your call, please call the clinic on (03) 4313 4400 where we will be on hand to troubleshoot where needed.  


Once again, we would like to thank you in advance for your patience and understanding as we navigate through this virtual world. 

© 2020 dr michael bassett